Privacy Policy

Effective date: 2024-12-20Last updated: 2024-12-20

Table of Contents

1. Scope

This Privacy Policy explains how PromptForge ("we", "us") collects, uses, discloses, and protects personal information when you use our website and Platform.

2. Information We Collect

(a) Provided by you: email, name (optional), account details, payment info (processed by payment processors).

(b) Automatically: IP address, device/browser info, pages visited, UTM parameters, approximate location.

(c) Cookies & similar tech: for authentication, preferences, analytics, and marketing.

3. How We Use Information

  • Provide and improve the Platform and services
  • Process transactions and send confirmations
  • Prevent fraud, abuse, and security incidents
  • Communicate updates, marketing (with consent where required)
  • Comply with legal obligations

4. Lawful Bases (GDPR)

We rely on consent, performance of a contract, legitimate interests, and compliance with legal obligations, as applicable.

5. Sharing & Disclosure

We may share information with:

  • Service providers (hosting, analytics, email, payments) under contractual confidentiality and data protection obligations
  • Legal authorities when required by law
  • Business transfers in case of merger, acquisition, or asset sale

6. International Transfers

Data may be processed in countries outside your own, with safeguards (e.g., Standard Contractual Clauses).

7. Data Retention

We retain personal data only as long as necessary for the purposes described, or as required by law.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict/object to processing, data portability, and withdraw consent. To exercise rights: privacy@promptforge.ai.

9. Cookies

We use cookies for essential functions, analytics (GA4/PostHog), and marketing. Manage preferences via our cookie banner and your browser settings.

10. Security

We implement administrative, technical, and organizational measures to protect personal data. No method is 100% secure; users should also protect their accounts.

11. Children's Privacy

The Platform is not intended for children under 13 (or higher age as required by local law). We do not knowingly collect their data.

13. Changes to this Policy

We may update this Policy. Material changes will be notified via the site or email.

14. Contact

For questions or requests: privacy@promptforge.ai

15. Region-Specific Notices

EEA/UK: You may lodge a complaint with your local supervisory authority.

California (CCPA/CPRA): You have rights to know, delete, correct, and opt out of the sale/share of personal information; we do not sell personal information. Use our cookie banner or email privacy@promptforge.ai to manage preferences.